Reservations:We require a deposit of $80.00 per person or $400.00 per cottage (whichever is greater), which will be refunded immediately in full if you cannot be accommodated.
Equipment reserved will be charged for in full, unless cancelled 45 days before start of vacation. We reserve the right to substitute accommodations and equipment should the need arise due to circumstances beyond our control. You do not have a reservation unless your deposit has been received and confirmed by us in writing.
Refunds:No refunds for late arrivals or early departures. No credit given if facilities offered or equipment arranged for is not used.
Cancellations:A $100.00 administrative fee applies to all cancellations. The balance of your deposit is returned to you provided 60 days notice of cancellation was received and the vacancy created by your cancellation has been re-rented failing which, deposit is forfeited. Guests cancelling within 14 days prior to arrival date will be liable for 100% of the total value of their reservation.
Payment:Please be prepared to settle your account upon arrival in cash, traveler’s cheques, Interac, VISA or MasterCard. Sorry, no personal cheques accepted.
No Shows:Guests, not showing up at the pre-arranged time and date without giving notice by phone or mail constitute "no shows" and will be held liable for 100% of the total value of their reservation.
Check-in and Check-out
Spring, Summer & Fall Check in time 3:00p.m. Check-out time 9:00a.m.Note: Winter Check in time 1:00p.m.. Check-out time 12:00p.m. Other check in and check-out times by prior arrangement. If you arrive sooner please be prepared to wait. Late check-out charge $25.00 per hour or part.
Restricted Items & Pet Policy:No Firearms, fireworks or ATV's. Due to allergy concerns we do not allow any pets. For people arriving at the resort with dogs we will provide you with a list of kennels for you to board your dog at. Kennels will require proof of vaccination.
Visitors:Visitors must register at the reception each time they visit. The charge for visitors regardless of age is: up to 4 hours $10.00 per person, over 4 hours the extra person daily rate will apply (refer to rate schedule). We reserve the right to limit the number of visitors as well as their frequency.
Liability:Glen Echo and it’s owners will not be held liable for any damages, injuries or losses incurred by our guests while on our premises or while operating our boats and motors. Guests are responsible for the actions and safety of their children and guests.
Facilities:Facilities offered at Glen Echo are for the exclusive use of our registered guests and used solely at their own risk. We do not employ a lifeguard therefore please supervise your children accordingly.
Damages:Guests are fully responsible for all damages and losses to boats, motors and other equipment, however caused. Please note that broken, bent or nicked propellers, skegs or lower units etc., as a result of collision with submerged objects etc., or broken window panes do not constitute “normal wear and tear” and will be billed at cost. All damages to Glen Echo property and/or malfunctioning equipment must be reported immediately.
Noise:For the enjoyment of all concerned, ALL QUIET AFTER 11:00PM. We do not allow music to be heard outside of your cottage. Excess noise will NOT be tolerated at anytime.